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Monitor Services

Monitor Repair
A Dynamic Electronic Services repair includes thorough testing through the use of manufacturer diagnostic test and replacement of any defective electrical components. Complete client satisfaction is important to us, so all component level repairs are warrantied for a period of 120 days, and usually repaired within 5 days.

To meet your demands, DES also offers express services, where repairs are guaranteed within 24 hours, subject to parts availability. Today's business demands speed and we at DES are prepared to serve your requests.

Hi-Res Monitor Repair
High Resolution Monitors are used for many Graphic Design, Architectural, Engineering, Scientific and Medical field applications. DES has served these industries since 1993 and is aware of their need for high quality displays.

As High Resolution Monitors age, they may produce an image that is no longer desirable for High Quality applications. Problems that could effect the monitor overall image quality include, poor gray scale images, poor white balance, a soft focus image, blurry, unreadable text, poor color convergence and inaccurate color tints.

The repair procedures at DES have been developed to address the industries expectations of quality. Our procedures and tools are designed for accurate repair and alignments of all High Resolution Video Displays.

Computer controlled Digital Alignment Systems (DAS) provide our technicians with a tool that ensures flawless alignment and accuracy that is consistent with every repair. As a final step in the repair process, preventative maintenance is performed and each unit is tested at all acceptable resolutions. The result is a quality-repaired product.

LCD Repair
LCD repair is performed at the component level using Chip On Glass or TAB Chip replacement methods. The procedures used in the repair of LCD's require miniature surface mount conductor to glass rework techniques. These techniques have a proven 90% success rate and are designed to ensure the highest level of quality.

Displays repaired include all types, all sizes, Active Matrix, Passive Dual Scan, Monochrome and Plasma. Backlight assemblies, Polarizers, and FL Inverters can be replaced and are dependent on parts availability. Row and Column drivers are replaced to resolve missing blocks or groups of blocks, single or multiple horizontal and vertical line problems. Conductor to glass connections can be repaired to resolve intermittent displays. The display is terminal when the glass envelope is cracked and the only recourse is replacement of the whole display.

Medical Monitor Repair
Medical imaging monitors often require special componants, custom connectors, and accurate image and color alignment. These monitors are used in all types of medical imaging applications such as ultrasound and MRI. Medical imaging monitors often use specialized componants which are extremely sensitive to static, heat and physical shock and which require extra care in handling and installation. We repair all types including Barco, Data Rey, HDI, Siemens, and Others.

Industrial Monitor Repair
Industrial Monitors are used in all industrial process control applications. Some of these applications include: CNC Machine Control, Automatic Teller Machines, Point of Sales (touch-screen kiosks), Security Control Rooms, Industrial and Military Processing Centers. Industrial Monitors are typically enclosed in metal cases with poor ventilation and that stay on for long periods of time. Although these monitors are designed to run under these conditions, excessive heat eventually takes its toll on many internal components.

Authorized Service
DES Monitor Repair Division provides warranty service for the following manufacturers:
Mitsubishi * Panasonic Professional * TVM * NetTV * Monovision * LG Electronics (Goldstar) * Sony *

DES has taken special care in designing test equipment and procedures to repair industrial grade monitors. After the initial repair is complete, our technicians perform a preventative maintenance check that usually requires extensive replacement of many aged and heat-damaged components. Our repair capabilities include thorough component level repair, CRT, and Flyback replacement.

Once the monitors have been completed, they are tested on a video generator system that can be set-up to duplicate the machine type in which the monitor runs on. Thorough testing is performed to ensure the quality of the finished repair products.

To ensure that repair items are handles promptly and efficiently, DES issues Return Merchandise Authorization (RMA) Numbers for each shipped package, to provide an easy tracking reference for repair status.

Customer Satisfaction
Our specialized electronic repair depot offers:

  • Flat Rate prices on comprehensive component level repairs
  • Five day turn-around (based on parts availability)
  • The highest quality available
  • EPLA End of Product Life Assessment
  • Computerized unit tracking
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